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Frequently Asked Questions

Are your products hypoallergenic?

Yes, our stainless steel jewelry is 100% hypoallergenic, meticulously crafted without a trace of nickel, lead, or copper. Our sterling silver pieces are also hypoallergenic, though they may contain minimal traces of nickel. We prioritize using high-quality materials that undergo rigorous testing to ensure they are safe and comfortable for sensitive skin.

Is your jewelry water and tarnish proof?

Yes, our jewelry is designed for durability. Our 14k Gold PVD-plated pieces are highly resistant to tarnish, scratches, and wear. Sterling silver, while prone to tarnishing, can be easily restored with simple at-home cleaning. Our high-quality materials ensure long-lasting beauty and minimal maintenance.

What is the shipping cost and how long does it take?

Shipping costs and delivery times vary based on your location. For orders of 50 EUR or more, shipping is free. To see the estimated delivery time and price for your country, please check below. If the information is incorrect, you can update it by clicking the change settings below or visit our Shipping page for more detailed information. Please note that we do not offer international shipping.

Country Estimated time Price
Slovenia (SI) 1-2 business days 4,49 EUR

What is your return and exchange policy?

We offer returns and exchanges within 60 days of purchase. However, please note that the shipping costs for returns and exchanges are the responsibility of the buyer. Items must be returned in their original packaging and must be unworn, with our jewelry tag still attached.