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Returns, Taxes & Customs

Returns

Our returns policy allows buyers to withdraw from the contract and return items within 30 days of purchase. Please note the following:

  • Buyers have 30 days to withdraw from the contract and return the items.
  • Returns must be made at the buyer's own cost.
  • Buyers can choose to exchange the item or receive a refund.
  • Refunds include the full cost of the item, excluding any import duties or taxes.
  • We will try our best to process refunds as soon as possible, but no later than 5 business days.

If you have any questions or concerns about our returns policy, please contact our customer service team or check out our Terms of Service.


Customs, Duties, and Taxes

For orders shipped to the USA:

  • No additional fees are charged unless the order exceeds $600.

For all European orders:

  • No additional customs, duties, or taxes are applied on any order amount.

If you have any questions or concerns about customs, duties, or taxes, please contact our customer service team.